Project Vision 21

I recently entered the gym and, as I do every day, I looked on my phone for the app that contains the barcode to mark my presence at the gym. Only that day the application did not open. Seeing my predicament, the young receptionist, before I said anything, said: “If you don't know how to use your email, I'll teach you. Is not difficult".

I preferred at that moment to ignore her clearly prejudiced attitude and moved to a nearby table to wait for the app to finally open. The young receptionist approached me and told me that it is normal to forget how to access email or not know how to use it. And she repeated that she could help me.
 

At that moment, the barcode finally appeared on my phone and, using the corresponding scanning device, I entered the gym without problems. I didn't say anything to the receptionist because, although I'm always interested in reducing the level of prejudice in the world, this was neither the time nor the place to do it. But obviously I'm still thinking about it.
 

Reflecting on the incident several key elements became clear. And they are the same elements or ways of thinking (or rather, of not thinking) that we encounter again and again in our lives, often without recognizing them. For example, this young receptionist (although her youth does not excuse her attitude) assumed that I was the problem.
 

In the context of therapeutic narrative, the phrase “The person is not the problem. The problem is the problem” is frequently used as reminder that the humanity of a person should be respected no contraption or gimmick should be used to disrespect the capacity or dignity of a person, no matter what the problem is. But that approach no longer exists in our society.
 

Therefore, the receptionist in question, without any concrete basis for doing so, assumed that I did not know how to use the phone instead of understanding (without assuming anything) that the app required more time than usual to open. That leads me to another worrying element: believing that technology, be it a smartphone or artificial intelligence, is never wrong.
 

This almost blind trust in technology and this blatant disregard for human dignity arise, I believe, from the feeling of disorientation we feel living in this constantly changing world. We propose to understand “disorientation” as the loss of meaning and direction in our lives.
 

In this context, every narrative is fragmented, and dialogue becomes impossible, thus giving rise to the unpleasant situation in which, beforehand (that is, pre-judgment) humans are “pigeonholed” and “catalogued” into certain categories. and all our trust is placed in “intelligent” technology with which we have learned to create useless “works of art” with little or no creativity.
 

But what is a fragmented narrative? It is a narrative that no longer reflects reality, nor can it be self-correcting. It only reflects our inner fragmented, disoriented world, thus living no room for wisdom or the future.